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Monday, November 24, 2014 
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Building a Better Work Triangle:
Taking an architectural approach for business process integration

A PSC Group White Paper by David Hough, Director of Supply Chain Management, PSC Group, LLC

www.psclistens.com

Abstract
Business process integration matters.  Everything these days seems to be driven by business issues.  What this means is that companies have to combine business with technology as it has never been done before. With so many more pieces in play -- different operating systems, multiple products and technologies, and remote locations -- the integration process has become much more complex. It cannot just be the IT department that carries the load.  The executive suite and line-of-business managers must take the lead.  It is their responsibility to get the right message to the right people at the right time and in the right place.  To do that, they have to develop a better work process.  Defining and improving their work triangle is the starting point for any significant improvement in integrating the business process.

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