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Business Performance Management (the New BPM): Bringing Information and Business Metrics Together in Real-Time

By Dennis Ferrarelli, PSC Group, LLC


To remain competitive and insure optimum performance, companies need to know what is "happening" as it happens (or even before it is about to happen). If there is a problem, then they need to know how to find it and fix it. Immediate access to accurate and measurable information about the business conditions under which a decision is about to be made, is what turns those decisions into meaningful actions. This need, which extends beyond the four walls to trading partners up and down the supply chain, includes the effective presentation of information, real-time alerts about impending events, and the ability to take corrective action in a timely manner. As the pace of globalization continues to accelerate, Business Performance Management is more important than ever.

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